CREATING A DIGITAL ADVANTAGE FOR HR AND EMPLOYEES
We are convinced that a well-functioning HR function is one of the success factors when organizations take on the digital future. By ensuring that the latest technology works seamlessly with your most important resource - the people - we help you build a business where technology and people both develop and create value together.
Without a skilled and motivated workforce, you cannot flourish. That is why HR leaders around the world use Human Capital Management solutions to help them retain and attract the right people. We guide you through every stage of HR digitalization journey. Our end-to-end services reach from product selection, project management and implementation through to post-go-live services and change management.
We help your HR department throughout the digitization process, and are always on your side to find the very best solutions that provide the desired effects in the business. We can provide support at different stages of your digitalisation journey. Sometimes support is needed at an early stage to put the strategy or plan forward, sometimes to procure or implement a new system support. If you have come a long way in your digitalisation journey, you may need support to optimize processes, services, organization or system support to have an even greater impact with your investment or digitization journey. By combining strategic HR capability with rich experience in technology and solutions, we create digital opportunities and long-term value.
Our HR digitization services include:
HR IT strategy - We lay out the digitalisation road map of HR in consultation with our customers C-Suite keeping in view the business goals.
Needs analysis and procurement - We evaluate your organisation specific HR digitisation needs with an outside and inside perspective, your 'as is' and 'to be' scenarios, do a GAP analysis, evaluate available options and assist you in the procurement of the most appropriate HR system for your organisation.
Implementation and project management - this involves the process of planning, executing, and overseeing the successful implementation of the new HR system. Effective project management throughout the implementation process ensures that the HR system is implemented on time, within budget, and meets the organization's requirements. It also focuses on user adoption, training, and support to maximize the system's benefits and achieve the desired improvements in HR processes and overall organizational efficiency.
Change Management - We apply change management principles and practices specifically tailored to HCM projects to minimize resistance, enhance user adoption, and maximize the benefits of the new HCM system or processes. This helps HR teams and employees embrace the changes, improve HR operations, and contribute to overall organizational success.
Strategy for HR systems and Change Management
The first phase before a change for HR system is strategy. Together with key people within your organization, we determine the strategic framework that a possible shift will follow. Our solid experience in strategy when changing business systems means that you get a secure foundation to start from when it is time for procurement and implementation.
As a first step, the current situation is mapped to your processes and systems that are currently part of your business. Strategic milestones are then defined with the help of a business case and your overall business needs. In many projects, we also carry out a market analysis, and possible strategic measures are identified and analyzed. This includes a definition of investments, external costs and internal resources. This initial phase results in a strategic plan in how you move forward towards your new Human Capital Management
As with any technical project, managing expectations and communicating early and often are key. Change that feels sudden or forced can confuse workers and make them resistant or even suspicious of the new system, even when it offers features that can make their jobs easier. Change management is a key aspect that will determine the success of your HCM project. The most important thing is, how well your people adapt to the digital transformation and the technological capabilities that you're trying to deploy throughout your organization. We assist in change management by managing employee experience, education and adoption of the new technology.
The three important steps we take in change management are:
1. Organizational Readiness Assessment
The first thing is to implement or to conduct an organizational readiness assessment. This is a way to understand how resistant people will be to change, not if they're resistant but how resistant they can be. It is important to understand how resistant people will be to change and what the root causes of that resistance will be. We help you in creating a plan to roll out communications to your employees that this transition is coming and there are changes happening.
2. Change Impact Assessment
The second thing is change impact assessment. The goal is to garner an understanding of how exactly jobs and roles/responsibilities are going to change. Change impacts need to be understood in a pretty granular level detail by all key stakeholders within the organization and be on the same page.
3. Create Change Strategy
We help you to create a change strategy a plan, tools, methodologies that are unique to you and your business keeping in view your unique situation, project objectives, people, culture, etc. It’s important to recognize that change management goes so far beyond basic training and communications.
Needs analysis & procurement of HCM system
An important part of the work with a new business system is the procurement itself. We have extensive experience and solid knowledge in procurement of HCM system. With us by your side, you simply get a smoother procurement with your interests and needs as the core focus.
We apply a fast, efficient and proven model in procurement. For a short time of a few days, we go through your processes and overall functional needs, and can then give suggestions for 2-3 systems that should be included in your selection process. Our process means that you get started quickly with your procurement and only need to focus on a few systems.
We help you kickstart your project! This is what we offer
Needs summary and requirements specification
Evaluation of systems and suppliers
Choice of implementation partner
Negotiations and contract documents
Implementation & Project Management
Each HCM system implementation is different because every organization has unique needs and goals. That is why one-size-fits-all system implementation doesn’t work. Our consultants have the practitioner experience and technical expertise to help you achieve a successful implementation within the specified timeline and budget.
The first step we take in HCM system implementation is Goal Alignment. Identifying your corporate and departmental goals and the problems you are looking to solve with your new HCM system is paramount. What do you want your end-user experience to feel like? How can your new system support your plan for change and growth? Then, what analytics will you need to measure the progress of your objectives?
We assist in performing analysis of your existing practices, identifying process inefficiencies and understanding downstream impacts allows for improvements to streamline your processes and achieve better results. The bottom line is, spending time on this now will significantly improve your experience with your new system once it is implemented.
The following steps outlines our main roles and responsibilities in implementation of HCM system
Timeline and task monitoring
Workflow configuration and notification matrix
Configuration of analytics and dashboards
Loading of data
Integration with external systems like payroll, workforce management systems etc
Our project management will help you avoid
Lack of control of the deliveries in the project - both regarding the supplier and internally at the customer
Lack of focus on the change process
Benefit Realization and Optimization of your HCM system
Once your new HCM system is up and running, the investment will begin to be repaid. Therefore, it is important to ensure that the KPI's established in the investment analysis and benefit assessment are realized. We help you in the realization of the KPI's and fulfil if any gaps are still present or further change management if required to increase adoption of the system.
It is also important to continuously further develop, upgrade and optimize the HCM system after it has been operation for some times due to many reasons like expansion, refined business strategies or changed HR process or even technological developments in the HCM system. During the optimization phase, we support you with:
Benchmark to identify possible improvement
Advice and installation of upgrade